Share what matters.
At the right moment.

Suggested details to share

• Short project introduction or one-page overview
• Google Maps location link
• Key project highlights
• Developer / promoter introduction
• Relationship manager contact details

Avoid at this stage

• Large bundles of approvals and legal files
• Too many brochures, images or technical drawings
• Unexplained pricing tables

Suggested details to share

• Detailed project brochure
• Master layout and available plot options
• Current price list and applicable charges
• Payment plan or payment milestones
• Amenities and infrastructure features
• Project development status and expected timeline

Before the visit

• Exact location pin and route guidance
• Nearby landmark or approach-road video
• Date, time and confirmed point of contact
• What the customer can expect to see
• Simple visit checklist: ID, preferred plots, questions

Suggested details to share

• Approval documents such as DTCP / RERA, as applicable
• Parent and title documents, where appropriate
• Encumbrance information
• Legal opinion, if available and authorised for sharing
• Water, electricity, road and infrastructure status
• Bank loan eligibility or approved-bank information
• Nearby schools, hospitals, workplaces and transport

Suggested details to share

• Booking process and token amount
• Plot confirmation or reservation procedure
• Complete cost statement
• Payment schedule and accepted payment methods
• Documents required from the customer
• Agreement, registration and cancellation terms
• Expected registration timeline

Suggested updates

• Booking acknowledgement and payment receipts
• Registration preparation and reminders
• Development milestone photographs or videos
• Infrastructure and approval updates
• Possession, handover or ownership guidance
• Community announcements and future support contacts